AI Engineer

Engineering · Plano, TX · Full-time

About Yobi:

Yobi is a platform where you can build your voice-first AI agents. Our digital agents handle customer interactions seamlessly—whether by voice or text, across any channel. We empower businesses to revolutionize their communication with intelligent, scalable AI solutions.

Role Overview:

As an AI Engineer at Yobi, you will be responsible for designing, developing, and deploying innovative AI solutions that drive our intelligent communication platforms. You will collaborate closely with cross-functional teams including data scientists, software engineers, and product managers to transform research into production-ready systems that enhance user experience and business operations.

Key Responsibilities:

Model Development & Research:

  • Design, develop, and fine-tune machine learning models and algorithms tailored to our AI agent and UChat systems.
  • Stay current with cutting-edge research and integrate new techniques and frameworks into our systems.

Data Pipeline & Feature Engineering:

  • Collaborate with data engineers to build and maintain robust data pipelines ensuring the availability of high-quality data for training and validation.
  • Develop and implement feature engineering strategies that improve model performance and accuracy.

Deployment & Integration:

  • Convert research prototypes into scalable production systems using modern AI/ML frameworks (TensorFlow, PyTorch, etc.).
  • Integrate AI models into our core platform, working alongside full stack and DevOps teams to ensure seamless deployment and monitoring.

Optimization & Performance:

  • Optimize models for inference speed, scalability, and resource efficiency in real-time production environments.
  • Conduct rigorous testing and validation to ensure reliability and performance across different scenarios.

Collaboration & Innovation:

  • Work in an agile environment to iterate on AI solutions, participate in code reviews, and contribute to cross-disciplinary brainstorming sessions.
  • Mentor junior team members and contribute to building best practices in AI development and deployment.

Documentation & Compliance:

  • Maintain comprehensive documentation of model development processes, experiments, and performance metrics.

Requirements:

  • Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, or a related field; PhD preferred for research-heavy roles.
  • Proven experience in AI/ML development, with a strong portfolio of projects or published research.
  • Proficiency with AI/ML frameworks such as TensorFlow, PyTorch, or equivalent.
  • Solid programming skills in Python and familiarity with libraries for data science and machine learning.
  • Experience in building and optimizing data pipelines, and familiarity with cloud platforms (AWS, GCP, or Azure) for deploying AI models.
  • Strong understanding of algorithms, statistical modeling, and deep learning architectures.
  • Excellent problem-solving abilities, critical thinking, and the capacity to translate complex technical concepts into practical solutions.
  • Effective communication skills and experience working collaboratively in cross-functional teams.
  • Familiarity with ethical AI practices and data privacy regulations is a plus.

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