How to Forward AT&T Business Calls to Yobi
Configure call forwarding on AT&T Business to route calls to Yobi AI agents
AT&T Business provides flexible call forwarding solutions to ensure your business stays connected. Route incoming calls to Yobi AI agents for professional 24/7 customer service, with options for unconditional forwarding, busy line routing, and selective forwarding for specific callers.
Quick Start Guide
Forward Calls in 30 Seconds
- 1. Pick up your AT&T Business phone
- 2. Dial *72 or 72#
- 3. Enter your Yobi phone number
- 4. Wait for confirmation
Complete Forwarding Options
| Feature | Purpose | Activate | Deactivate |
|---|---|---|---|
| Call Forwarding | Forward all incoming calls | *72 or 72# | *73 or 73# |
| Busy Line Forwarding | Forward when line is busy | Call 800.288.2020 for setup | |
| No Answer Forwarding | Forward after set rings | Call 800.288.2020 for setup | |
| Selective Forwarding | Forward up to 6 specific numbers | *63 then 3 | *63 then 3 |
Selective Call Forwarding
Forward calls from specific phone numbers to Yobi while other calls ring normally. Perfect for VIP customers or priority contacts.
Managing Your List
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•
Review numbers
Dial *63, then press 1
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•
Add a number
Dial *63, press #, enter number, press #
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•
Add last caller
Dial *63, then press #01#
Removing Numbers
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•
Remove specific number
Dial *63, press *, enter number, press *
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•
Remove all public numbers
Dial *63, then press 08
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•
Remove all private numbers
Dial *63, then press 09
Customize Ring Settings
Control how many times your phone rings before calls are forwarded to Yobi. Dial *47 then enter the code below.
| Rings | 2 | 3 | 4 | 5 | 6 |
|---|---|---|---|---|---|
| Code | 12 | 18 | 24 | 30 | 36 |
Recommended: 5 rings (code 30) for most businesses
Common Business Scenarios
24/7 Customer Support
Forward all calls to Yobi after business hours
Use *72 at closing, *73 when opening
VIP Customer Priority
Forward calls from key accounts to dedicated support
Use selective forwarding (*63)