How to Forward Avaya Calls to Yobi
Complete guide to forwarding your Avaya phone system to Yobi AI agents
Set up call forwarding on your Avaya phone system to route incoming calls to Yobi AI agents for professional 24/7 coverage.
Setup Instructions
Access Avaya System
Access your Avaya system administrator portal or use your desk phone to configure call forwarding settings.
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1
Access Admin Settings
Log into your Avaya administration interface or use desk phone codes.
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2
Navigate to Call Forwarding
Find the call forwarding settings for your extension.
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3
Enable Forwarding
Enable call forwarding and select the forwarding type.
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4
Enter Yobi Number
Enter your Yobi phone number as the forwarding destination.
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5
Save Configuration
Save your settings to activate call forwarding.
Important Considerations
System Variations
Avaya forwarding setup varies by system model. Contact your IT administrator for specific instructions.
Admin Rights
Some Avaya configurations require administrator access to change forwarding settings.
Test Your Setup
Call your Avaya extension from an external phone to verify forwarding is working correctly.