How to Forward Comcast Business Calls to Yobi
Configure call forwarding on Comcast Business Voice to route calls to Yobi AI agents
Comcast Business Voice provides multiple call forwarding options to ensure you never miss important calls. Whether you need temporary coverage, selective forwarding for specific callers, or disaster recovery features, you can easily redirect calls to Yobi AI agents using star codes or the online My Account portal.
Quick Reference Guide
| Feature | Activate | Deactivate | Best For |
|---|---|---|---|
| Forward Always | *72 | *73 | Extended absences, after-hours |
| Forward Busy | *90 | *91 | When on other calls |
| Forward No Answer | *92 | *93 | Backup when unavailable |
| Forward Not Reachable | *58 | *59 | Power/network outages |
| Forward Selective | *63 | *83 | Specific callers only |
Call Forwarding Always
Perfect for extended absences or when you need all calls handled by Yobi AI agents. This feature redirects every incoming call without ringing your office phone.
Activate
- 1 Pick up your phone and wait for dial tone
- 2 Dial *72
- 3 Enter your 10-digit Yobi number
- 4 Stay on the line until answered
Deactivate
- 1 Pick up your phone
- 2 Dial *73
- 3 Hang up - calls return to your line
Common Use Cases
After-Hours Coverage
Use Forward Always (*72) after business hours
Activate at closing, deactivate in the morning
Busy Line Support
Use Forward Busy (*90) for overflow
Yobi handles calls while you're busy
Business Continuity
Set up Forward Not Reachable (*58)
Automatic failover during outages
VIP Caller Management
Use Forward Selective (*63)
Critical calls always reach support