How to Forward Nextiva Calls to Yobi
Complete guide to forwarding your Nextiva phone system to Yobi AI agents for 24/7 coverage
Route your incoming calls to Yobi so you can provide exceptional service anywhere, at any time. With Nextiva's Call Forwarding options, you can define exactly when calls should be forwarded and to which number.
Call Forward Always
Forward all incoming calls to Yobi. Perfect for vacations, after-hours, or when you're out of the office.
Activate: *72 + Yobi number | Deactivate: *73
Call Forward Selective
Forward specific incoming calls to Yobi based on predetermined conditions. Ideal for VIP callers or specific call types.
Configure through NextOS Admin Panel for advanced rules.
Call Forward When Busy
Automatically route calls to Yobi when you're on another call or in Do Not Disturb mode.
Activate: *90 | Ensures no missed calls during busy periods.
Call Forward When Unanswered
Route calls to Yobi if not answered within your specified number of rings.
Activate: *91 | Recommended: 3-4 rings for standard response.
Call Forward When Unreachable
Automatic failover to Yobi during power outages or internet issues. Critical for business continuity.
Always configure as a safety net for technical difficulties.
Quick Setup Reference
Phone Codes
- *72 + Yobi number - Forward All
- *73 - Deactivate
- *90 - Forward When Busy
- *91 - Forward No Answer
NextOS Admin Panel
- • Visual configuration interface
- • Advanced scheduling options
- • Selective forwarding rules
- • Real-time status monitoring
Best Practices
- • Always test forwarding configuration before relying on it
- • Configure unreachable forwarding as a failover safety net
- • Document forwarding settings for team reference