How to Forward Nextiva Calls to Yobi
Complete guide to forwarding your Nextiva phone system to Yobi AI agents
Set up call forwarding on your Nextiva phone system to route incoming calls to Yobi AI agents for 24/7 coverage.
Setup Instructions
Access Nextiva Admin Portal
Log into your Nextiva admin portal at admin.nextiva.com to configure call forwarding settings.
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1
Access User Settings
Navigate to your user settings in the Nextiva admin portal.
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2
Open Call Forwarding
Find and click on the Call Forwarding option in your settings.
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3
Enable Forwarding
Toggle on call forwarding and select the forwarding type.
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4
Enter Yobi Number
Enter your Yobi phone number as the forwarding destination.
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5
Save Configuration
Save your settings to activate call forwarding.
Important Considerations
Forwarding Types
Nextiva offers multiple forwarding options including always forward, forward on busy, and forward on no answer.
Ring Time Settings
Adjust the ring time before forwarding activates to give staff adequate time to answer calls.
Test Your Setup
Call your Nextiva number from an external phone to verify forwarding is working correctly.