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How to Forward Ooma Business Calls to Yobi

Quick guide to forwarding your Ooma Office system to Yobi AI agents

With Ooma Office call forwarding, you can temporarily redirect all incoming calls to your extension to any number you choose. Manage forwarding through phone codes, the End User Portal, or the mobile app.

Activate Forwarding

Forward calls to Yobi

  1. 1

    Pick up your Ooma phone

  2. 2

    Dial *72

  3. 3

    Enter Yobi number + #

  4. 4

    Wait for confirmation and hang up

Deactivate Forwarding

Return calls to your line

  1. 1

    Pick up your phone

  2. 2

    Dial *73

  3. 3

    Listen for confirmation

  4. 4

    Hang up - forwarding disabled

Toggle Forwarding On/Off

Once configured, quickly toggle forwarding without re-entering the number:

Phone Toggle

Dial *74

Toggles between enabled/disabled state

Mobile App

More → Call Forward

Update preferences anytime

Quick Reference

*72

Activate

+ number + #

*73

Deactivate

Clears number

*74

Toggle

On/Off

Common Forwarding Scenarios

Lunch Break Coverage

Use *74 toggle for quick daily on/off during regular breaks.

Remote Work Days

Activate *72 + number to forward office calls to home.

Off-Site Meetings

Forward to mobile before leaving with app control.

After-Hours Support

Route to Yobi AI agents for 24/7 customer coverage.

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