How to Forward Vonage Calls to Yobi
Complete guide to forwarding your Vonage Business phone system to Yobi AI agents
Set up call forwarding on your Vonage Business phone system to route incoming calls to Yobi AI agents for professional 24/7 coverage.
Setup Instructions
Access Vonage Admin Portal
Log into your Vonage Business admin portal to configure call forwarding settings for your extensions.
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1
Access Admin Portal
Log into your Vonage Business admin portal.
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2
Navigate to Extensions
Go to your user extensions settings.
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3
Open Call Forwarding
Find and select the Call Forwarding option.
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4
Enter Yobi Number
Enter your Yobi phone number as the forwarding destination.
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5
Configure Rules
Set up forwarding rules (always, on busy, no answer).
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6
Save Settings
Save your configuration to activate forwarding.
Important Considerations
Forwarding Options
Vonage supports multiple forwarding types including always forward, forward on busy, and forward on no answer.
Ring Settings
Configure how many rings before forwarding activates to give your team time to answer.
Test Your Setup
Call your Vonage number from an external phone to verify forwarding is working correctly.