Security - Complete Guide

Security features in Yobi help protect your account and manage access to your business communications.

Security features in Yobi help protect your account and manage access to your business communications.

1

Account Access

Sign In Credentials

  • Access your Yobi account by signing in with your credentials
  • Credentials work across all platforms (web, desktop, mobile apps)
  • Sign in is available at app.yib.io for web access
2

User Roles and Permissions

Admin Security Controls

Only admins have the ability to:

  • Add or remove team members through the "Manage Users" portal
  • Install, connect, or disconnect channels and integrations
  • Control which channels team members can access
3

Best Practices

  • Keep your login credentials secure
  • Only admins should manage user access and integrations
  • Regularly review team member access and permissions
  • Sign out when using shared devices

Security settings help ensure that your Yobi account and customer communications remain protected while providing appropriate access to team members.