Team Chat That Knows Your Customers
Part of your AI workforce — built-in team chat connects every conversation, customer interaction, and AI insight. Stop switching apps. Collaborate where the work happens.
The App-Switching Problem
Your team wastes hours every day switching between tools. Here's what it's costing you:
Wasted Time
Your team switches between Slack, email, CRM, support desk, and phone system dozens of times per hour. Each switch breaks focus and wastes time.
Lost Context
Team chat in Slack has no idea what's happening in your CRM. Support tickets don't show email history. Everyone asks "what's the context here?" constantly.
Tool Sprawl Costs
Slack for chat, Zendesk for support, Salesforce for CRM, Calendly for scheduling, Zoom for calls. Each tool has its own learning curve, cost, and integration headaches.
How Team Chat Works in Yobi
Team chat that's connected to every customer interaction. No context switching. No information silos.
Chat Right There
Team chat lives inside Yobi, right next to customer conversations. Discuss issues, assign tasks, share context—all without leaving your workspace.
Full Context Included
Every team chat message knows which customer you're discussing. See their full history, recent interactions, and AI insights without clicking away.
AI in the Chat
Tag Yobi One in any team chat to ask questions, get summaries, or draft responses. Your AI workforce member is always available to help.
Smart Notifications
Get notified about customer replies, team mentions, and urgent issues. Not every message—just the ones that matter to you.
Why Yobi Team Chat Is Different
Team chat that actually helps you serve customers better.
Chat in a Silo
Team conversations happen in one tool. Customer data lives in another. You constantly copy-paste context between apps and ask "which customer are we talking about?"
Context-Aware Collaboration
Every team chat message is linked to the customer you're discussing. Full conversation history, CRM data, and AI insights right there—no searching or switching.
$15-30/Month Per Person
Separate subscription, separate login, separate admin panel. Another tool to manage, integrate, and pay for. Integration costs extra and never works quite right.
No Extra Cost
Team chat is built into your AI workforce platform. One login, one price, zero integration headaches. Everything your team needs to collaborate effectively, included.
Everything You Need for Team Collaboration
All the collaboration features you expect, with customer context you won't find anywhere else.
Channels & Direct Messages
Organize conversations by team, department, or topic. Direct message teammates for private discussions. All with the familiar chat interface you already know.
- Public & private channels
- 1:1 direct messaging
- Thread support for organized discussions
Smart Mentions & Notifications
Tag teammates to get their attention. Get notified about urgent customer issues. AI filters noise so you only see what matters to you.
- @mentions for specific people
- Priority notifications for urgent issues
- Customizable notification preferences
File Sharing & Search
Share files, images, and documents right in chat. Search across all messages and files to find what you need instantly. Full history always available.
- Drag & drop file sharing
- Full-text search across messages
- Unlimited message history
Ready to Stop Switching Apps?
Join teams using Yobi's built-in team chat to collaborate faster with full customer context included.