Radiant Smiles Dental & Implant Center
Privacy Policy
This policy explains what information our practice collects, how we use it, and the choices you have. We keep it plain so you can read it quickly. If anything here is unclear, call us at (850) 446-0356 and we will walk you through it.
Information We Collect
We collect only what we need to care for you and run the practice:
- Contact details you give us, such as your name, mobile phone number, home phone number, email address, and mailing address.
- Appointment details, such as the visits you request, schedule, or reschedule.
- Health and treatment information you share with us, including medical and dental history, treatment records, and images.
- Insurance and billing details needed to file claims and process payment.
- Messages you send us through our website forms, email, or text.
- Basic technical information from our website, such as pages viewed, browser type, and general location by region.
How We Use Your Information
- To schedule, confirm, and remind you about appointments.
- To provide treatment and follow up on your care.
- To answer your questions and return your calls and messages.
- To bill you and your insurance carrier.
- To keep accurate records and meet legal and professional requirements.
- To improve how our website and our office communications work.
We do not sell your personal information.
SMS Communications
When you provide your mobile phone number and opt in to receive text messages from Radiant Smiles Dental & Implant Center, we use your number only to send informational text messages regarding your dental care and appointments: appointment confirmations, reminders, and scheduling messages, and follow-up care messages after a visit. We do not send marketing or promotional text messages. You opt in by answering Yes to the text message consent question when you book an appointment through our online patient portal, or by telling our team in person or by phone that you would like to receive texts.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for assistance, or contact us at (850) 446-0356 or rsdentalandimplants@gmail.com. Our full text messaging terms are at yobi.com/radiant-smiles-sms-terms.
Patient Information and HIPAA
Your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA) and Florida law. We use and disclose it for treatment, payment, and health care operations, and for other purposes only when the law allows it or when you give us written authorization. Our Notice of Privacy Practices describes those uses in full and is available at the front desk on request. Any vendor that handles health information on our behalf is required to protect it under a business associate agreement.
Cookies and Analytics
Our website may use cookies and similar tools to remember your preferences, keep forms working, and measure how the site is used. Analytics reports show us page views and general traffic patterns, not the identity of individual visitors. You can block or delete cookies in your browser settings. Some parts of the site may not work as well if you do.
Third Parties
We share information only with parties that help us care for you or run the practice, such as our practice management and scheduling software, our patient communication and messaging provider, laboratories and specialists involved in your treatment, insurance carriers, and payment processors. Each is limited to the information needed for its role and is required to protect it. We also disclose information when the law requires it, for example in response to a valid court order. We never share your mobile number or your SMS consent with anyone for their own marketing.
Data Security
We use administrative, physical, and technical safeguards to protect your information, including access controls, encryption in transit for our online systems, and staff training. No system can promise perfect security, so if we ever learn of a breach affecting your information we will notify you as required by law.
Your Rights
- Ask for a copy of your dental records.
- Ask us to correct information you believe is wrong.
- Ask for a list of certain disclosures we have made.
- Ask us to communicate with you in a specific way, for example by mail only instead of text.
- Withdraw your consent to text messages at any time by replying STOP or by calling the office.
- Unsubscribe from email by using the link in the message or by calling the office.
To make any of these requests, contact us using the details below. We may need to verify your identity first.
Children
We treat patients of many ages. When a patient is a minor, a parent or legal guardian provides the information and the consents, including consent for text messages. Our website is not directed to children.
Changes to This Policy
If we update this policy, we will post the new version on this page and change the effective date at the top. Please check back from time to time.
Contact Us
Radiant Smiles Dental & Implant Center
Radiant Smiles Dental LLC
3615 Highway 90, Pace, FL 32571
Phone: (850) 446-0356
Email: rsdentalandimplants@gmail.com
Effective August 22, 2026