Tasks

Keep your team organized with comprehensive task management powered by your AI workforce

Video Tutorial

Watch this comprehensive guide to learn how to effectively use Tasks in Yobi for team collaboration and project management.

💡 Pro Tips:

  • • Create task templates for recurring work to save time
  • • Use @mentions to notify specific team members
  • • Link tasks to conversations for better context tracking

Yobi Tasks provides a powerful yet simple way to manage work, track progress, and ensure nothing falls through the cracks. Part of your AI workforce platform, Tasks integrates seamlessly with your CRM, workflows, and communication channels, helping your team stay organized and productive. Orchestrated by Yobi One.

1

Understanding Tasks

Tasks in Yobi are more than just to-do items. They're a complete workflow management system that helps you:

Track & Follow-up

Track customer requests and follow-ups systematically

Project Management

Manage internal projects and initiatives effectively

Team Delegation

Assign and delegate work to team members clearly

Progress Monitoring

Monitor progress and meet deadlines consistently

2

Creating Tasks

Create tasks quickly from anywhere in Yobi, with multiple options to fit your workflow.

Quick Task Creation

  1. 1.

    Click the "+ New Task" button in the navigation bar

  2. 2.

    Enter a task title

  3. 3.

    Press Enter to create, or Tab to add more details

Creating Tasks from Conversations

Convert customer requests directly into tasks. When your AI agents or team members handle conversations through phone, forms, or chat, you can instantly create tasks with full context.

3

Task Management

Organize and view tasks in ways that work for your workflow. Tasks automatically sync with your CRM for customer context, integrate with automated workflows, and coordinate with scheduling for seamless execution.

Board View

Kanban-style boards for visual workflow management

My Tasks

Personal view of assigned tasks

Task Statuses

Open: Not yet started
In Progress: Currently being worked on
Done: Finished and verified