Customer Chat That Knows Your Business
Turn website visitors into customers with chat that understands your products, services, and customer history - available 24/7.
Add Chat to Your Website
Every Unanswered Question is a Lost Customer
Your website visitors have questions, but you can't be available 24/7. Basic chatbots give robotic responses that frustrate customers. Live chat requires constant staffing and doesn't integrate with your business systems.
The missed opportunity: Every unanswered question is a potential lost customer.
How Yobi Chat Works
AI-Powered Customer Service
Chat AI that understands your business, answers complex questions, and knows when to bring in human team members.
Complete Customer Context
See full customer history - previous chats, purchases, support tickets - right in the chat interface.
Seamless Human Handoff
When customers need human help, chat seamlessly transfers with full context. No repeating information.
Multi-Channel Integration
Manage chat alongside phone calls, emails, and social media messages in one unified inbox.
Why It's Different
Basic Chatbots
Follow scripts, frustrate customers
Yobi Chat
Understands context, provides real help
Live Chat Tools
Require constant staffing
Yobi Chat
AI handles routine questions, humans handle complex issues
Standalone Chat
Isolated from business systems
Yobi Chat
Integrated with complete customer data
Key Features
Intelligent Chat Management
- ✓ AI that handles common questions automatically
- ✓ Smart routing to appropriate team members
- ✓ Conversation history and context preservation
Business Integration
- ✓ Complete customer profile integration
- ✓ CRM updates from chat conversations
- ✓ Lead qualification and routing
Multi-Channel Support
- ✓ Website chat widget with customizable design
- ✓ Social media messaging integration
- ✓ Mobile app for team member responses
Chat Scenarios
Sales Support
Visitors ask about pricing, features, or availability. AI provides accurate information and routes qualified leads to sales team.
Customer Support
Existing customers get help with accounts, technical issues, or service questions. AI resolves simple issues, escalates complex ones.
Lead Qualification
AI asks qualifying questions to understand visitor needs and routes them to appropriate team members or resources.
Ready to Turn Visitors Into Customers?
Join thousands of businesses using Yobi Chat to provide intelligent customer support and convert more visitors.